Home Box Promise Plus guarantee for furniture

What is Home Box Promise Plus?

Home Box Promise Plus is our assurance of quality. It allows you to shop our furniture without worries and enjoy a range of special benefits. Sit back and take advantage of our promises to you!

2 year furniture warranty at Home Box

2-Year Warranty

We'll repair or replace any furniture with a manufacturing defect free of cost, as long as it is within the warranty period.

Home Box furniture price guarantee

Price Guarantee

If you find a lower price on the same furniture within 2 days of purchase, we'll match the price and give you a voucher of up to SAR 1,000 for the difference!

Home Box delivery time

Express Delivery

Shop for SAR 4,000 or more to receive your products from city stores, within 24 hours. You'll receive your products from stores outside city limits within 72 hours, once you shop for SAR 5,000 or more. Just call us at 800-6100269 to schedule your delivery.

Home Box product returns

30 Day Returns

Easily place an online return request, or call us to arrange a return pick-up. You can also drop off your household products at one of our stores.

14-day Mattress Trial at Home Box

14-day Mattress Trial

We're happy to let you try out the iGEL mattress at home for 14 days. You're welcome to return the product within that time.

Gold and silver Shukran card

Shukran Rewards

Earn and spend your Shukrans for instant savings when you shop online or in-store. Make sure you link your HomeBoxStores and Shukran accounts first.

Products tested for durability and joy

Our furniture is meant to be used, reused and then used some more. That's why we test our sofas and beds through multiple cycles and test wardrobe doors to ensure they open and close smoothly, time after time.

Our promises will help you shop with confidence

Single bed in white wood

Sleep easy

BEDS FROM SAR 359

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Two door wardrobe with mirror and a single door wardrobe

Simplify storage

WARDROBES FROM SAR 199

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Red contemporary-style sofa bed

Enjoy the convenience

STORAGE SOFA BEDS FROM SAR 999

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Wooden shoe cabinet with doors

Hoard all you want!

SHOE RACKS FROM SAR 119

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Dark wood TV unit with open shelving

Time to chill

TV UNITS FROM SAR 79

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Bookcases, shelves and cabinets in white

Stock up in a minute

ESSENTIALS FROM SAR 25

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For FAQs and more information, go to Help Centre