Shipping

Get information on delivery schedules and shipping charges.

 

Delivery Charges

Your delivery charges will depend on your location and the products you order. These charges will be displayed during the checkout process.

 

Here’s how your shipping charges will work:

Shipping Type Location Order Value Shipping Charge Cash on Delivery Charge

Standard delivery

All Less than SAR 250 SAR 20 SAR 18
More than SAR 250 Free SAR 18
Scheduled delivery
(Select furniture)
Abha, Buraidah, Dammam, Dawadmi, Hail, Hofuf, Jeddah, Jubail, Khobar, Madina, Makkah, Muhayil, Riyadh, Tabuk Less than SAR 2,000 SAR 150 SAR 18
More than SAR 2,000 Free SAR 18
Yanbu Less than SAR 2,500 SAR 250 SAR 18
More than SAR 2,500 Free SAR 18
Taif Less than SAR 3,500 SAR 350 SAR 18
More than SAR 3,500 Free SAR 18
Jizan Less than SAR 4,000 SAR 350 SAR 18
More than SAR 4,000 Free SAR 18
Arar, Hafer Al Batin, Jouf, Qurayat Delivery only if orders are more than SAR 10,000 SAR 500 to SAR 1,000 SAR 18

 

For Splash, Max, Shoe Mart, Lifestyle and Centrepoint products in your HomeBoxStores.com basket, your shipping charges will be as follows:

Shipping Type Order Value Shipping Charge Cash on Delivery Charge
Standard delivery Less than SAR 200 SAR 10 SAR 10
More than SAR 200 Free SAR 10

 

For Home Centre products in your HomeBoxStores.com basket, here’s how your shipping charges will work:

Shipping Type Location Order Value Shipping Charge Cash on Delivery Charge
Standard delivery
(Household)
All Less than SAR 200 SAR 10 SAR 10
More than SAR 200 Free SAR 10
Scheduled delivery
(Furniture)
Abu Dhabi, Ajman, Al Ain, Dubai, Fujairah, Ras Al Khaimah, Sharjah, Umm Al Khwain (city limits) Less than SAR 1,000 SAR 100 SAR 10
More than SAR 1,000 Free SAR 10
Hatta Less than SAR 5,000 SAR 100 SAR 10
More than SAR 5,000 Free SAR 10
Certain areas in Al Ain and Abu Dhabi. Check areas here Less than SAR 7,500 SAR 300 SAR 10
More than SAR 7,500 Free SAR 10
Delma Island and Sir Baniyas Island Less than SAR 10,000 SAR 600 SAR 10
More than SAR 10,000 Free SAR 10
Express delivery
(Furniture)
All Any SAR 250 SAR 10

 

For Babyshop products in your HomeBoxStores.com basket, here’s how your shipping charges will work:

Shipping Type Order Value Shipping Charge Cash on Delivery Charge

Standard delivery

(For all products except those that need assembly)

Less than SAR 200 SAR 10 SAR 10
More than SAR 200 Free SAR 10

Express delivery

(For products that need assembly)

Any SAR 100 SAR 10

Scheduled delivery

(For products that need assembly)

More than SAR 200 Free SAR 10
Less than SAR 200 SAR 10 SAR 10

If you’ve ordered furniture from Home Centre or Home Box, or any Babyshop product that needs assembly, you’ll be able to schedule a delivery date and time.

Any other product you order before 3:30 PM, Saturday to Thursday, will be delivered the very next working day. Orders placed after that time will be delivered in 2-3 business days.

Delivery will take a little longer if it is to one of these areas. Unfortunately, we do not deliver to free zones.

 

Popular Questions

Get answers to our most frequently asked questions.

I placed an order today. When can I expect my shipment?

Your delivery schedule will depend on the product and the time that you placed your order. Go to the Orders section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.

 

What if I miss a delivery?

If you are not at home, our delivery partner will call you and request you to reschedule your delivery. Simply call our Customer Support team on 800-HOMEBOX (800-6100269‎)‎, and we’ll schedule another delivery date and time that suits you better.

 

I’ve already paid SAR 20, so why am I being charged an additional SAR 18?

These two amounts are for two separate charges. Our standard shipping charge is SAR 20, while our Cash on Delivery charge is SAR 18. If you’re paying by cash, you’ll have to pay an extra SAR 18 over and above our shipping charge. Of course, you can always avoid the Cash on Delivery charge by paying with your Credit or Debit Card.

 

How do I schedule my delivery?

If you order Home Centre or Home Box furniture, or any Babyshop product that needs assembly, you’ll be able to schedule your delivery date and time in 4 simple steps:

  1. Add the product to your basket and proceed to checkout.
  2. Enter your shipping address. You have the option to pin your location on Google Maps to help us find your address faster.
  3. Select your delivery date. Available dates will be highlighted in green. Alternatively, click on the default Express delivery date, highlighted in red on the calendar.
  4. Select a convenient time to receive your order.
 

Can I pick up my order from your warehouse?

No, but you can pick up your order from our delivery partner’s office if you wish. Simply ask them to hold your order at their office when they contact you before delivery.

 

Do you deliver to free zones?

We’re sorry, we do not deliver to free zones at the moment.

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