Your delivery charges will depend on your location and the products you order. These charges will be displayed during the checkout process.
Here’s how your shipping charges will work:
|Shipping Type||Location||Order Value||Shipping Charge||Cash on Delivery Charge|
|All||Less than SAR 250||SAR 20||SAR 18|
|More than SAR 250||Free||SAR 18|
|Abha, Buraidah, Dammam, Dawadmi, Hail, Hofuf, Jeddah, Jubail, Khobar, Madina, Makkah, Muhayil, Riyadh, Tabuk||Less than SAR 2,000||SAR 150||SAR 18|
|More than SAR 2,000||Free||SAR 18|
|Yanbu||Less than SAR 2,500||SAR 250||SAR 18|
|More than SAR 2,500||Free||SAR 18|
|Taif||Less than SAR 3,500||SAR 350||SAR 18|
|More than SAR 3,500||Free||SAR 18|
|Jizan||Less than SAR 4,000||SAR 350||SAR 18|
|More than SAR 4,000||Free||SAR 18|
|Arar, Hafer Al Batin, Jouf, Qurayat||Delivery only if orders are more than SAR 10,000||SAR 500 to SAR 1,000||SAR 18|
If you’ve ordered furniture, you’ll be able to schedule a delivery date and time.
Orders for Riyadh, Jeddah and Dammam will be delivered in 2 business days, and orders to other areas will be delivered in 4 business days.
Delivery will take a little longer if it is to one of these areas.
Get answers to our most frequently asked questions.
I placed an order today. When can I expect my shipment?
Your delivery schedule will depend on the product and the time that you placed your order. Go to the Orders section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.
What if I miss a delivery?
If you are not at home, our delivery partner will call you and request you to reschedule your delivery. Simply call our Customer Support team on 800-6100269, and we’ll schedule another delivery date and time that suits you better.
I’ve already paid SAR 20, so why am I being charged an additional SAR 18?
These two amounts are for two separate charges. Our standard shipping charge is SAR 20, while our Cash on Delivery charge is SAR 18. If you’re paying by cash, you’ll have to pay an extra SAR 18 over and above our shipping charge. Of course, you can always avoid the Cash on Delivery charge by paying with your Credit or Debit Card.
How do I schedule my delivery?
If you order Home Box furniture, you’ll be able to schedule your delivery date and time in 4 simple steps:
- Add the product to your basket and proceed to checkout.
- Enter your shipping address. You have the option to pin your location on Google Maps to help us find your address faster.
- Select your delivery date. Available dates will be highlighted in green.
- Select a convenient time to receive your order.
Can I pick up my order from your warehouse?
No, but you can pick up your order from our delivery partner’s office if you wish. Simply ask them to hold your order at their office when they contact you before delivery.
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