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    Introducing "Shukran Express"

    Get your delivery faster with our new feature, "Shukran Express".
    Use the filter to view the products that can be delivered faster to your preferred location.

    Enter your delivery area to see products that can be delivered faster.
    Add your area


    Get information on delivery schedules and shipping charges.


    Delivery Charges

    Your delivery charges will depend on the products you order. These charges will be displayed during the checkout process.


    Here’s how your shipping charges will work:

    Shipping Type Order Value Shipping Charge Cash on Delivery Charge

    Standard delivery

    Less than QAR 199 QAR 9 QAR 9
    (For household products) More than QAR 199 Free QAR 9

    Express delivery

    Any QAR 199 QAR 9
    Scheduled delivery Less than QAR 499 QAR 49 QAR 9
    (Furniture) More than QAR 499 Free QAR 9


    If you’ve ordered furniture from Home Box, you’ll be able to schedule a delivery date and time. While we try our best to deliver your furniture in the time slot chosen by you, please note that under exceptional circumstances your delivery slot time may vary due to factors beyond our control.

    Your other orders will be delivered in 4-6 business days.

    Delivery will take a little longer if it is to one of these areas.

    Home Box has the right to cancel an order if a customer doesn’t schedule their delivery within 50 days of placing their order.


    Popular Questions

    Get answers to our most frequently asked questions.

    I placed an order today. When can I expect my shipment?

    Your delivery schedule will depend on the product and the time that you placed your order. Go to the Orders section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.If delivery is delayed due to unforeseen circumstances, but still done on the same day in a later slot, Home Box is not liable to refund delivery charges.


    What if I miss a delivery?

    If you are not at home, our delivery partner will call you and request you to reschedule your delivery. Simply contact our Customer Support team at 800-4269 (800-HBOX), and we’ll schedule another delivery date and time that suits you better.


    I’ve already paid QAR 9, so why am I being charged an additional QAR 9?

    These two amounts are for two separate charges. Our standard shipping charge is QAR 9, and our Cash on Delivery charge is QAR 9. If you’re paying by cash, you’ll have to pay an extra QAR 9 over and above our shipping charge. Of course, you can always avoid the Cash on Delivery charge by paying with your Credit Card.


    How do I schedule my delivery?

    If you order Home Box furniture, you’ll be able to schedule your delivery date and time in 4 simple steps:

    1. Add the product to your basket and proceed to checkout.
    2. Enter your shipping address. You have the option to pin your location on Google Maps to help us find your address faster.
    3. Select your delivery date. Available dates will be highlighted in green. Alternatively, click on the default Express delivery date, highlighted in red on the calendar.
    4. Select a convenient time to receive your order.

    Can I pick up my order from your warehouse?

    No, but you can pick up your order from our delivery partner’s office if you wish. Simply ask them to hold your order at their office when they contact you before delivery.


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