Home Box Promise Plus guarantee for furniture

What is Home Box Promise Plus?

Home Box Promise Plus is our assurance of quality. It allows you to shop our furniture without worries and enjoy a range of special benefits. Sit back and take advantage of our promises to you!

2 year furniture warranty at Home Box

2-Year Warranty

We'll repair or replace any furniture with a manufacturing defect free of cost, as long as it is within the warranty period.

Home Box furniture price guarantee

Price Guarantee

If you find a lower price on the same furniture within 2 days of purchase, we'll match the price and give you a voucher of up to AED 1,000 for the difference!

Home Box delivery time

48-hour Delivery

Enjoy this benefit on purchases of AED 3,500 or more (off-sale) and AED 4,500 (during sales). Just call us at 800-HOMEBOX to schedule your delivery after shopping.

Home Box product returns

30 Day Returns

Easily place an online return request, or call us to arrange a return pick-up. You can also drop off your household products at one of our stores.

14-day Mattress Trial at Home Box

14-day Mattress Trial

We're happy to let you try out the iPocket and iGEL mattress at home for 14 days. You're welcome to return the product within that time.

Home insurance at Home Box

HomeEasy Insurance

We offer you a complimentary ‘Home Protection’ Insurance cover worth AED 35,000 for a year, once you shop for AED 4,000 (off-sale) and AED 5,000 (during sales). Get in touch with Oman Insurance on 04–2337868 to know more.

Gold and silver Shukran card

Shukran Rewards

Earn and spend your Shukrans for instant savings when you shop online or in-store. Make sure you link your HomeBoxStores and Shukran accounts first.

Products tested for durability and joy

Our furniture is meant to be used, reused and then used some more. That's why we test our sofas and beds through multiple cycles and test wardrobe doors to ensure they open and close smoothly, time after time.

Our promises will help you shop with confidence

Single bed in white wood

Sleep easy

BEDS FROM AED 299

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Two door wardrobe with mirror and a single door wardrobe

Simplify storage

WARDROBES FROM AED 179

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Red contemporary-style sofa bed

Enjoy the convenience

STORAGE SOFA BEDS FROM AED 899

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Wooden shoe cabinet with doors

Hoard all you want!

SHOE RACKS FROM AED 99

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Dark wood TV unit with open shelving

Time to chill

TV UNITS FROM AED 99

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Bookcases, shelves and cabinets in white

Stock up in a minute

ESSENTIALS FROM AED 29

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For FAQs and more information, go to Help Centre