Home Box Promise Plus is our assurance of quality. It allows you to shop our furniture without worries and enjoy a range of special benefits. Sit back and take advantage of our promises to you!
We'll repair or replace any furniture with a manufacturing defect free of cost, as long as it is within the warranty period.
If you find a lower price on the same furniture within 2 days of purchase, we'll match the price and give you a voucher of up to AED 1,000 for the difference!
Enjoy this benefit on purchases of AED 3,500 or more (off-sale) and AED 4,500 (during sales). Just call us at 800-HOMEBOX to schedule your delivery after shopping.
30 Day Returns
Easily place an online return request, or call us to arrange a return pick-up. You can also drop off your household products at one of our stores.
14-day Mattress Trial
We're happy to let you try out the iPocket and iGEL mattress at home for 14 days. You're welcome to return the product within that time.
Earn and spend your Shukrans for instant savings when you shop online or in-store. Make sure you link your HomeBoxStores and Shukran accounts first.
Products tested for durability and joy
Our furniture is meant to be used, reused and then used some more. That's why we test our sofas and beds through multiple cycles and test wardrobe doors to ensure they open and close smoothly, time after time.